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BAA set Stansted performance targets

Posted:
09 December 2008 09:29

BAA will face fines in the future if it delivers poor customer service at Stansted airport, air regulators ruled today. The Civil Aviation Authority (CAA) also announced that BAA will have to pay rebates to airlines of up to 7% of the money it charges carriers for using Stansted should ...read more

Ryanair slams Air Passenger Duty increase

Posted:
25 November 2008 08:57

Ryanair has hit out against increases in Air Passenger Duty (APD), claiming that the rise will "devastate UK tourism". The airline today said that the increase in APD for short-haul traffic from £10 to £11 in 2009 and to £12 in 2010 has been criticised as "regressive, damaging to the UK ...read more

Heathrow launches staff discount site

Posted:
20 November 2008 09:32

BAA's Heathrow Airport has launched a special offers website for its 73,000 employees. The website, www.lateststaffoffers.com, which launched this week will enable airport workers to access shopping and dining deals, win prizes and pick up seasonal tips. Airport staff with valid ID's can already shop in most stores in the ...read more

Ryanair hits out at BAA as a "high-cost, inefficient monopoly";

Posted:
21 October 2008 09:44

Ryanair has lashed out against airport operator BAA once again, claiming that "BAA's September traffic decline proves the failure of this high-cost, inefficient monopoly". The airline also accused BAA of damaging British air transport and tourism. ;BAA's September traffic figures showed that passenger numbers fell by 5% to 13.3 million ...read more

WH Smith sees profits up 15%

Posted:
09 October 2008 09:08

WH Smith has said that a focused strategy continued to deliver a good profit performance in the year ended August 31st, with group profit before tax and exceptional items up 15% to £76 million. Profit at the group's travel division was up 14% to £41 million whilst high street profit ...read more

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