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4 Sept 2026 Jason Ellis

The High Street Isn't Standing Still... It's Getting Smarter

If anyone still thinks physical retail is in decline, the latest wave of store openings tells a very different story.

Over the past few weeks, we've seen Bath & Body Works announce a standalone store at Merry Hill, Crocs and Hollister commit to new locations at The Boulevard, Pavers Shoes partner with Morrisons to open shop-in-shop formats, and Oak Furnitureland invest in a brand-new 17,000 sq ft showroom in Ipswich. On the surface these may look like individual expansion announcements, but together they tell a much bigger story about where retail is heading in 2026.

The biggest takeaway? Brands are becoming increasingly selective about where and how they invest, but they are investing nonetheless.

Take Bath & Body Works. Following the success of its concession within Next, the brand is now stepping into its own dedicated space at Merry Hill. It's a great example of retailers using concessions and partnerships as a testing ground before committing to a standalone store. When the customer demand is there, brands are willing to double down on the opportunity. For shopping centres, it's also a reminder that strong footfall and a complementary mix of retailers remain powerful attractions for growing brands.

The Boulevard's success story follows a similar theme. With Crocs opening its first ever Northern Ireland store and Hollister launching its first outlet on the island of Ireland, global brands continue to see value in regional retail destinations. What stands out is that shoppers are increasingly seeking experiences and brands they can't necessarily access everywhere else. Retail destinations that can offer something unique are winning the battle for both footfall and spend.

Perhaps the most interesting development comes from Pavers Shoes and Morrisons. As retailers continue to look for ways to make every square foot work harder, the transformation of former café spaces into retail units feels like a smart move. Customers can pick up their weekly shop and browse for a new pair of shoes in a single visit, creating greater convenience while helping both brands maximise traffic. It's a reminder that retail innovation isn't always about technology; sometimes it's simply about using space more creatively.

Meanwhile, Oak Furnitureland's latest showroom opening highlights the ongoing importance of experiential retail. Furniture remains one of those categories where customers still want to see, touch and experience products before making a purchase. By creating fully styled room sets and immersive displays, retailers are giving shoppers inspiration alongside products. In an era where almost anything can be bought online, physical stores increasingly need to offer something that a website cannot.

For retail and hospitality professionals, these announcements carry an encouraging message. Despite ongoing economic pressures, brands continue to invest, landlords continue to attract occupiers, and shoppers continue to value physical destinations. The successful retailers are not choosing between online and offline. They're finding new ways to make stores work harder, create memorable customer experiences, and meet consumers wherever it's most convenient.

Whether it's a fragrance brand expanding from a concession, a footwear retailer partnering with a supermarket, a furniture specialist creating inspiring showrooms, or international brands entering new markets, the common theme is confidence. Not blind optimism, but strategic confidence built on understanding customer behaviour.

The retail landscape is evolving quickly, but one thing seems clear: stores aren't disappearing. They're simply becoming more purposeful, more experiential, and more integrated into customers' everyday lives.

And for those of us working in retail and hospitality, that's a trend worth getting excited about.

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