Careers at Fortnum & Mason
About Fortnum & Mason
A British icon defined by heritage, craftsmanship and exceptional customer experience.
Founded in 1707, Fortnum & Mason has evolved from a small London enterprise into one of the world's most recognised luxury retail brands. With more than three centuries of history, the business occupies a unique position at the intersection of premium food, gifting, hospitality and experiential retail, attracting customers from across the UK and around the globe.
The organisation's origins can be traced to William Fortnum and Hugh Mason, whose entrepreneurial partnership established a business that would become synonymous with quality, innovation and service. Throughout its history, Fortnum & Mason has remained committed to offering extraordinary products and memorable experiences, building a reputation that is deeply embedded within British culture.
Tea
Tea is central to the Fortnum & Mason brand, reflecting a rich heritage that includes creating a bespoke blend for King Edward VII in 1902. Today, the company combines this tradition with innovation, offering a curated selection of teas, food products and hospitality experiences.
Hampers
Fortnum & Mason is renowned for its iconic hampers, which have become a symbol of the brand’s heritage, quality and craftsmanship, bringing its tradition of gifting to customers around the world.
Heritage Meets Luxury
Fortnum & Mason combines a rich heritage with a modern, customer-focused approach, delivering exceptional service and luxury experiences that keep the brand relevant in today’s competitive retail market.
An Iconic Destination
Fortnum & Mason’s iconic Piccadilly flagship attracts millions of visitors each year, offering its renowned Food Halls, Afternoon Tea experiences and luxury retail in one of London’s most celebrated shopping destinations.
Fortnum & Mason by the Numbers
Inspired by Fortnum & Mason?
If you are motivated by exceptional service, take pride in exceeding customer expectations, and want to contribute to a business with more than three centuries of heritage, Fortnum & Mason offers the chance to play a role in one of the world's most celebrated luxury retail brands.
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