Drawn to Luxury Retail?
Polished service, product knowledge and looking after guests are exactly what luxury retailers and premium hospitality businesses look for.
RHR recruits for luxury retailers and hospitality businesses across the UK. Browse our live roles or register your CV and we'll be in touch.
A British icon defined by heritage, craftsmanship and exceptional customer experience.
Founded in 1707, Fortnum & Mason has evolved from a small London enterprise into one of the world's most recognised luxury retail brands. With more than three centuries of history, the business occupies a unique position at the intersection of premium food, gifting, hospitality and experiential retail, attracting customers from across the UK and around the globe.
The organisation's origins can be traced to William Fortnum and Hugh Mason, whose entrepreneurial partnership established a business that would become synonymous with quality, innovation and service. Throughout its history, Fortnum & Mason has remained committed to offering extraordinary products and memorable experiences, building a reputation that is deeply embedded within British culture.
Tea is central to the Fortnum & Mason brand, reflecting a rich heritage that includes creating a bespoke blend for King Edward VII in 1902. Today, the company combines this tradition with innovation, offering a curated selection of teas, food products and hospitality experiences.
Fortnum & Mason is renowned for its iconic hampers, which have become a symbol of the brand’s heritage, quality and craftsmanship, bringing its tradition of gifting to customers around the world.
Fortnum & Mason combines a rich heritage with a modern, customer-focused approach, delivering exceptional service and luxury experiences that keep the brand relevant in today’s competitive retail market.
Fortnum & Mason’s iconic Piccadilly flagship attracts millions of visitors each year, offering its renowned Food Halls, Afternoon Tea experiences and luxury retail in one of London’s most celebrated shopping destinations.
Fortnum & Mason was founded in 1707 by William Fortnum and Hugh Mason and still trades from 181 Piccadilly. Famous for its hampers and tea, it runs restaurants and bars alongside the shop floor, so its jobs span both retail and hospitality.
Here's where the jobs are, the benefits in its job adverts, and similar roles we're recruiting for right now.
On the shop floor, Sales Associates give personal service on counters such as confectionery on the Ground Floor. Fortnum's has also advertised for restaurant managers, bartenders at 45 Jermyn St., chefs, kitchen porters and receptionists.
As well as Piccadilly, it has stores at St Pancras station, Heathrow Terminal 5, the Royal Exchange and Bicester Village.
Luxury service crosses over. Premium retail and fine hospitality want the same people: polished, knowledgeable and genuinely warm with guests.
Fortnum & Mason advertises its own vacancies on its careers website, so we don't list them here. If you like the sound of working there, these are similar roles we're recruiting for right now.
181 Piccadilly, St Pancras station, Heathrow Terminal 5, the Royal Exchange and Bicester Village.
Its adverts list up to 40% discount, 28 days' holiday plus a birthday off and 5 wellbeing days, a bonus of up to 5%, a subsidised staff restaurant and a matched pension.
William Fortnum and Hugh Mason, in 1707. It has been privately owned by Wittington Investments since 1951.
No. Fortnum & Mason advertises its own vacancies on its careers website. We recruit for luxury retailers and hospitality businesses across the UK, including sales associate and department manager roles.
