&lt;p&gt;As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.&lt;/p&gt; 
&lt;p&gt;We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.&lt;/p&gt; 
&lt;p&gt;As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.&lt;/p&gt; 
&lt;p&gt;Key responsibilities include:&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Maximise profit:&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.&lt;/li&gt; 
&lt;li&gt;Focus on delivering great availability and cost controls through excellent processes.&lt;/li&gt; 
&lt;li&gt;Create a culture of &quot;sell a £, save a £&quot; to maximise store sales and profit.&lt;/li&gt; 
&lt;li&gt;Deliver on all agreed KPIs.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;Engage, develop &amp; retain great people:&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Support the Store Manager with Talking Shop and work well with the Talking Shop representative.&lt;/li&gt; 
&lt;li&gt;Drive team engagement by communicating effectively and showing appreciation and respect for every team member.&lt;/li&gt; 
&lt;li&gt;Foster an inclusive culture where everyone can be their best at work.&lt;/li&gt; 
&lt;li&gt;Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.&lt;/li&gt; 
&lt;li&gt;Manage the team effectively using performance processes and continuous conversations.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt; &lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Doing the right processes and doing them right:&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.&lt;/li&gt; 
&lt;li&gt;Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.&lt;/li&gt; 
&lt;li&gt;Ensure all cash handling and security policies and processes are fully implemented in the store.&lt;/li&gt; 
&lt;li&gt;Deliver the best digital service by implementing all &quot;One Best Way&quot; processes in the store through the team.&lt;/li&gt; 
&lt;li&gt;Ensure legal compliance across all areas to minimise any risk to the business.&lt;/li&gt; 
&lt;li&gt;Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;Leadership:&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Lead by example to get the best from the team and provide the best service to customers.&lt;/li&gt; 
&lt;li&gt;Be approachable and respectful to customers and colleagues.&lt;/li&gt; 
&lt;li&gt;Work together with enthusiasm and take action to reduce waste.&lt;/li&gt; 
&lt;li&gt;Show consideration for the business and its people.&lt;/li&gt; 
&lt;li&gt;Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.&lt;/li&gt; 
&lt;li&gt;Communicate effectively, having regular conversations and listening to understand.&lt;/li&gt; 
&lt;li&gt;Plan in advance, prioritising key tasks and activities.&lt;/li&gt; 
&lt;li&gt;Set the pace of the team by being hands-on to deliver a great store.&lt;/li&gt; 
&lt;li&gt;Solve problems by making the right decisions for the store.&lt;/li&gt; 
&lt;li&gt;Coach the team by asking the right questions to drive performance and help them be their best.&lt;/li&gt; 
&lt;li&gt;Delegate tasks at the right time to the right colleagues.&lt;/li&gt; 
&lt;li&gt;Motivate the team to deliver consistent operational standards.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;Required skills &amp; experience:&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Proven experience in a retail management role.&lt;/li&gt; 
&lt;li&gt;Strong leadership and team management skills.&lt;/li&gt; 
&lt;li&gt;Excellent communication and interpersonal skills.&lt;/li&gt; 
&lt;li&gt;Ability to work in a fast-paced environment and manage priorities.&lt;/li&gt; 
&lt;li&gt;Customer-focused with a passion for delivering outstanding service.&lt;/li&gt; 
&lt;li&gt;Strong problem-solving and decision-making abilities.&lt;/li&gt; 
&lt;li&gt;Flexibility to work across different stores.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;What We Offer:&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;15% discount in all Iceland and The Food Warehouse stores.&lt;/li&gt; 
&lt;li&gt;33 days holiday (including Bank Holidays).&lt;/li&gt; 
&lt;li&gt;Christmas vouchers – increasing with length of service.&lt;/li&gt; 
&lt;li&gt;Refer a Friend scheme.&lt;/li&gt; 
&lt;li&gt;Christmas saving schemes.&lt;/li&gt; 
&lt;li&gt;Long service awards.&lt;/li&gt; 
&lt;li&gt;Option to join a healthcare plan.&lt;/li&gt; 
&lt;li&gt;Grocery Aid for free and confidential financial, emotional and practical support.&lt;/li&gt; 
&lt;li&gt;Clear career pathways with opportunities for development and progression.&lt;/li&gt; 
&lt;li&gt;A supportive and inclusive work environment.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;Apply now to join the team and start your Iceland story!&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt; &lt;/p&gt;