&lt;p&gt;As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.&lt;/p&gt; 
&lt;p&gt;We understand that success is achieved through our people, and we are searching for a committed and passionate Network Support Planner to join our growing business on a &lt;strong&gt;12 month FTC- 30 hours.&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Please note the working pattern is Sunday to Wednesday ( WFH on Sundays after training period) when you will be required to work 4 days in the office during the week.&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;You will also be required to cover holidays for the other Network Support Planner which will be Saturday to Tuesday.&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt; &lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;&lt;u&gt;Purpose of the role &lt;/u&gt;&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;The successful candidate will provide support to digital operations stores by processed store issues or queries in a swift and efficient manner.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;&lt;u&gt;In this role you can expect to:  &lt;/u&gt;&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Manage and triage store queries and issues&lt;/li&gt; 
&lt;li&gt;Implement Ecommerce same day pricing strategy&lt;/li&gt; 
&lt;li&gt;Check store slots, comply with agreed hours and windows for online trading.&lt;/li&gt; 
&lt;li&gt;Work collaboratively across Ecommerce, digital operations and retail to successfully implement changes&lt;/li&gt; 
&lt;li&gt;Assess and implement resolutions for identified store issues&lt;/li&gt; 
&lt;li&gt;Identify and implement proactive solutions for store issues&lt;/li&gt; 
&lt;li&gt;Implement agreed store change projects within delivery model&lt;/li&gt; 
&lt;li&gt;Provide &lt;strong style=&quot;font-size: 0.9375rem;&quot;&gt;weekend cover&lt;/strong&gt;&lt;span style=&quot;font-size: 0.9375rem;&quot;&gt; for digital operations stores, including actioning of weekend in day same day pricing adjustments relative to customer demand&lt;/span&gt;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;&lt;u&gt;You should apply if: &lt;/u&gt;&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;You are proficient with Microsoft Office, advanced Excel is desirable&lt;/li&gt; 
&lt;li&gt;You are a strong communicator, both verbally and written.&lt;/li&gt; 
&lt;li&gt;You have good attention to detail&lt;/li&gt; 
&lt;li&gt;You have sense of urgency and pace in managing your workload&lt;/li&gt; 
&lt;li&gt;You have a proactive approach in dealing with problems and queries in a busy and fast paced environment&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;&lt;u&gt;What to expect from us: &lt;/u&gt;&lt;/strong&gt;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;strong&gt;Collaborative environment &lt;/strong&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;A competitive salary with an excellent benefits package&lt;/strong&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;25 days holiday, plus 8 days bank holiday (pro rata)&lt;/strong&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;15% store discount, 30% club individual restaurant discount&lt;/strong&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Charity fundraising events&lt;/strong&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Educational sponsorship&lt;/strong&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Enhanced maternity/paternity leave&lt;/strong&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Long service awards&lt;/strong&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Reward &amp; recognition&lt;/strong&gt;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt; &lt;/p&gt; 
&lt;p style=&quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;&quot;&gt;#LI-LK1&gt;&lt;/p&gt;

Network Support Planner - Part Time 30 hours. 12 months FTC.