Technical Business Analyst

We’re working with an exciting, fashion-led footwear retailer known for its trend-focused collections and strong portfolio of leading brands. With a contemporary, youth-focused identity and a growing retail technology landscape, they’re now looking for a technical business analyst to join their team in London.

The role will sit at the heart of the business and technology teams, supporting the ongoing development of Oracle Cloud and wider retail applications. You’ll gather and translate business requirements, support projects and system enhancements, manage testing and releases, investigate application issues and critical incidents, facilitate workshops, and work closely with internal stakeholders and third-party technology partners.

We’re looking for someone with 3+ years’ experience in a technical/business analysis or application support environment, ideally within retail. You’ll need strong experience across retail business applications, with knowledge of areas such as merchandising, stock, warehousing, stores, POS or finance. Oracle Cloud/Oracle Retail experience would be highly beneficial, alongside strong requirements gathering, process mapping, testing, incident management, stakeholder engagement and problem-solving skills.

The role is based in central London, with a salary of £55,000–£56,000. The position is office-based 4 days per week, with flexible start and finish times. Benefits include a company pension contribution following probation, 23 days’ annual leave plus bank holidays, staff discounts, learning and development opportunities, free breakfasts, team socials and team-building activities.

Reference: ARW - 1000