Careers at New Look
About New Look
Founded in 1969, New Look has established itself as one of the UK's most recognisable fashion retailers, combining a strong high street heritage with a clear vision for the future. The business continues to leverage the strength of its store estate while investing in the technology, capabilities and customer experiences required to succeed in an increasingly digital retail environment.
New Look has developed a fully integrated omnichannel proposition designed around evolving customer expectations. Recognising that customers increasingly move seamlessly between physical and digital channels, the business has created a connected shopping ecosystem spanning stores, e-commerce platforms, mobile applications and social commerce channels. This allows customers to engage with the brand in the way that best suits their needs, whether browsing online, collecting in store, returning locally or shopping directly through social content.
Digital Transformation
New Look is investing in digital, data and customer technologies while modernising its stores to deliver more personalised experiences, improve operational efficiency, and create a seamless omnichannel shopping journey.
Connected Customer Experience
New Look’s success is driven by its strong customer focus, combining insight, digital innovation, an omnichannel approach and engaged colleagues to build loyalty, strengthen trust and maintain its competitive position in the UK fashion market.
Loyalty Through Relevance
New Look's success is rooted in its ability to remain relevant to customers' everyday lives. By combining strong customer insight, digital innovation, an integrated omnichannel model and the commitment of its people, the business continues to build customer trust, deepen loyalty and strengthen its competitive position within the UK fashion market.
A People-Powered Culture
With over 6,500 colleagues across its stores, support functions and distribution network, New Look fosters a customer-focused culture built on collaboration, accountability and wellbeing, supported by initiatives and partnerships that help colleagues thrive and deliver great customer experiences.
New Look by the Numbers
Inspired by Next?
If you're inspired by growth, innovation and the opportunity to make a meaningful impact, New Look could be the perfect fit.
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