Ecommerce Optimisation & Personalisation Specialist – Hybrid – up to £55,000

Join a leading, trend-driven footwear and fashion retailer with a strong digital presence and a portfolio of distinctive brands. You'll play a key role in improving digital shopping journeys, increasing customer engagement and driving online performance across websites and apps.

The role

You'll deliver website optimisation and personalisation initiatives to improve conversion, engagement and sales. This includes planning and evaluating A/B tests, analysing customer behaviour, improving onsite merchandising and product recommendations, optimising site search and promotional content, and enhancing the customer journey across mobile and desktop. You'll work closely with ecommerce, buying, CRM, marketing, design and development teams, while producing reports, sharing insights, managing platform partnerships and supporting new digital experiences.

About you

You'll have experience in ecommerce optimisation, ecommerce trading or digital merchandising, with a strong understanding of conversion rate optimisation, A/B testing, personalisation and customer journey improvement. Strong analytical skills, commercial awareness and experience with CMS platforms, website analytics and search and merchandising tools are essential. Knowledge of Google Analytics, Bloomreach, Dynamic Yield or Contentsquare would be beneficial, as would basic HTML and CSS skills. You'll also be an organised communicator who can manage stakeholders effectively.

The package

You'll receive a competitive salary of up to £55,000 dependent on experience, a benefits package and hybrid working, with four days in the office and one day working from home.

How to apply

Apply online, or call Arianna on 0207 432 8806 to find out more.