Account Manager

Birmingham boy through and through, I also came to RHR by way of the shop floor in 2013. Previously a menswear manager at Next, I ran a department bigger than most high street stores, totalling a £6.5 million turnover per annum. Handling such high volume (not to mention high level of customer service) under such high pressure, gave me the tools to thrive in recruitment. Heading up RHR’s Birmingham office, I am responsible for the performance of the area, recruiting for roles from supervisor to retail directors across the UK; working with clients such as Nike and Outfit, to Hawes & Curtis and Yum! Brands.

A big fan of market research, I’m constantly analysing the UK area by area and city by city to establish market trends as well as research open vacancies — invaluable advice for clients and candidates alike.

In my previous life, as a department manager at Next, I was expected to provide an exceptionally high level of customer service and was responsible for the performance of my staff — so I’ve brought that along with me to RHR, successfully managing some demanding accounts and mentoring, coaching, challenging and developing my team.

You can contact Daniel on:

Email:
daniel.cresswell-thorn@rhr.co.uk
Direct line:
0121 726 6751