As a Loyalty Manager in our Membership Team you will be managing and improving customer retention and fostering customer loyalty, via our new Membership rewards program at Selfridges, UNLOCKED. You will do this by analysing customer behaviour, and adjusting strategies to drive customer engagement through frequency, spend per customer and...
A bit about the role As a Personal Shopping Manager, you will be responsible for managing a team and department focused on delivering exceptional service. Providing a bespoke experience to customers from all over the world, our products are exceptional, and so is the service that accompanies them. ...
As the Employee Relations Consultant, you will: Ensure prompt and effective case management of all employee relations matters including but not limited to disciplinaries, grievances, absence management, performance management, flexible working, TUPE and redundancies. Provide efficient and practical employee relations advice and support to line managers on ER cases...
As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can...
A Bit About The Role Act as the first point of contact for customers Be proactive in approaching Deliver an extraordinary experience for all customers Be curious to identify customer needs and consistently meet these expectations and use spontaneity to offer an experience above and beyond Handle customer complaints...
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job seekersRHR has specialist teams in most sectors, from manufacturing to hospitality and from public sector through to retail. We recruit managers and professionals in a wide range of functions, specifically, general management, digital marketing, HR, finance, procurement and supply chain. We have traded for over 30 years and have an enviable reputation for delivery, honesty and integrity.
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