Capability Designer

To lead the scoping, design and development of strategically aligned, end‑to‑end learning programmes to build critical skills across Tesco Group.

This includes shaping full programme architectures—not just standalone modules—to create a coherent learner journey from needs analysis through to evaluation.

You will combine strategic insight with practical delivery, providing expert guidance and influencing senior leaders to prioritise the development solutions that best support our business objectives.

You will bring strong digital acumen and a forward‑looking understanding of AI, automation and emerging learning technologies, ensuring programme design is modern, scalable and aligned to the future skills needed across the Group.

The Hiring Manager for this vacancy is Najat Arbouche

You will be responsible for:

In this role you will build digital and AI literacy and support development of strategic skills across Tesco. You will:

• Partner with senior stakeholders across all markets to understand priorities, influence decisions and ensure capability solutions address business needs.

• Lead the end‑to‑end design of learning programmes, from diagnostics through design, development, blended pathways, implementation and evaluation. Including curating learning pathways, designing bespoke interventions, developing frameworks to maximise social learning, develop pathways for professional certifications and accreditations.

• Use data and insight to shape programme architecture and recommend the right interventions at the right time.

• Build advocacy for Digital and AI capability across the group by establishing advocacy networks.

• Manage complex stakeholder groups—including senior leaders, SMEs, delivery teams and external partners—to maintain alignment and timely decision‑making.

• Provide expert, evidence‑based challenge to guide learning strategy and shape stakeholder thinking.

• Ensure programmes integrate skills, behaviours and values, delivering measurable impact on colleague, manager and business performance.

• Champion digital learning technologies, AI‑enabled tools and data‑driven insights to enhance design, learner experience and efficiency.

• Identify and embed AI capabilities (e.g. personalisation, adaptive learning, automation) within programme architecture.

• Evaluate emerging technologies and external best practice to inform future learning strategy and strengthen Tesco’s digital capability advantage.

You will need:

• End‑to‑end learning needs analysis and blended programme design across formats, levels and audiences.

• Strong design capability for both technical and behavioural learning, integrating external best practice and market insight.

• Deep D&I expertise to ensure learning is inclusive by design.

• Senior stakeholder management with cross‑market and international experience.

• Proven track record delivering full learning programmes across markets, functions and levels across large, complex organisations.

• Ability to influence senior leaders, navigate complexity and align diverse business areas.

• Strong external network and commitment to continuous professional development.

• Up‑to‑date knowledge of learning trends and business context.

• Experience embedding digital and AI‑enabled solutions into end‑to‑end learning programmes.

• Skilled in partnering with digital product teams, data specialists and technology providers to evolve learning architecture.

• Ability to design for scale using digital platforms, automation and data‑driven insights.

• Exposure to AI‑enabled learning tools such as adaptive platforms, skills inference engines, conversational learning and automated content generation.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility