Email Marketing Executive

This role is responsible for delivering customer focused, technically excellent, engaging and relevant communications that serve our customers a little better everyday. Working with Direct Customer Communications Managers and cross functional teams.

This role is office based in Welwyn Garden City with hybrid working from the office 3 days per week minimum subject to change.

You will be responsible for:

Planning and delivery of Email and Mobile campaigns for Tesco and Tesco Group comms.
Working with managers and the Personalisation team to orchestrate relevant, high performing customer journeys.
Building strong and trusted relationships with internal and external stakeholders to ensure the successful delivery of campaigns.
Writing technically excellent briefs and manage the production process through to QA.
Managing end to end delivery of campaigns and working collaboratively with stakeholders across the business to create, build and deploy as required.
Responsible for critical paths, ensuring deadlines are met and risks managed.
Defining and scoping audience targeting and reporting.
Supporting test & learn plans to optimise performance of cross channel comms.
Manage and share reporting post campaign, using insight to continually improve performance.
Being a custodian of the Tesco brand.
Following our business Code of Conduct and always acting with integrity and due diligence.

You will need:

End to end briefing, development (build), deployment, analysis and reporting of email campaigns.
Experience of delivering multi-channel campaigns across direct mail, email and mobile.
Experience of ESPs and personalisation platforms.
Customer insight and analytical skills.
Ability to liaise with and influence stakeholders of all levels.
Planning, organisation and attention to detail.
Growth mindset and ability to learn quickly.
Ability to multi-task and prioritise workload.
Follow processes to ensure high quality output.
Clear communication and numerically literate.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 10% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility