Finance Manager - Commercial

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
The Finance Manager provides financial insight, control, and business partnering across Costa’s global operations. The role enhances performance visibility, supports commercial decision making, and ensures accurate financial reporting across CRM, Delivery, Loyalty, CMO activity, and global promotions. Working with CMO, FP&A and regional Finance and Marketing, the role drives investment optimisation, sharper forecasting, and clarity on key performance drivers.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Finance Manager, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
Being a Finance Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
• Lead financial reporting and month-end processes across CMO, CRM, Loyalty and Delivery, including commentary, journals, analysis and performance packs.
• Own planning, forecasting and budgeting cycles (ABP and RE), delivering accurate P&L forecasts, variance analysis and full year outlooks.
• Act as a commercial finance partner to Marketing, CRM, Loyalty and Delivery, evaluating promotions, pricing, campaigns and new initiatives to optimise ROI.
• Provide clear financial insight and decision support on marketing investment, promotional activity, delivery economics and performance drivers.
• Collaborate with senior stakeholders and finance teams (CMO, FP&A, Finance Control, Data, Operations and Regional teams) to communicate insights and drive performance.
Who you are:
It’s your unique ingredients we’re interested in:
• Qualified accountant (ACA, ACCA, CIMA or equivalent) with circa 2-3 years PQE and a strong grounding in commercial finance.
• Proven experience in forecasting, budgeting and financial analysis, with confidence owning P&L performance and outlooks.
• Strong commercial acumen, able to challenge assumptions and support investment and promotional decisions with insight.
• Highly effective business partner, with the ability to influence and communicate clearly with senior stakeholders.
• Able to interpret complex data and simplify insights, ideally with experience in retail, consumer, digital or multi market environments.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.