Food & Beverage Operations Manager

Located in a prominent position on Shoreditch High Street, One Hundred signifies the evolution of Shoreditch and is home to 258 bedrooms and suites, restaurants and bars and five meeting and event spaces. The restaurants and bars include Seed Library, a cocktail bar by renowned bartender Mr Lyan and Kaso a rooftop bar and terrace with panoramic views across East London. The lobby bar and coffee shop and Sticks & Sushi complete the hotel’s food and drinks offering. Bedrooms and suites at the hotel place emphasis on comfort and are designed as your retreat from the vibrancy and energy of the area, providing headspace and calm the heart of Shoreditch allowing you to disconnect from the outside world. An independent spirit at the social heart of an evolving Shoreditch.

As our Food & Beverage Operations Manager, you’ll take ownership of strategy, operations, and team leadership to deliver memorable guest experiences while driving commercial success across each of the One Hundred Shoreditch outlets.

This is a hands-on leadership role for someone who thrives in a fast-paced, creative environment and has a passion for both people and hospitality.

Key Responsibilities

Strategic Leadership: Develop and deliver the F&B strategy, aligned with hotel goals.
Operational Excellence: Oversee daily operations across outlets, ensuring seamless service and high standards.
Menu Innovation: Collaborate with the culinary team to design seasonal and engaging menus.
Guest Experience: Champion service quality, respond to feedback, and ensure unforgettable experiences.
Financial Management: Drive profitability by managing budgets, analysing performance, and implementing cost efficiencies.
Team Development: Recruit, train, and inspire a high-performing F&B team.
Events & Catering: Coordinate banquets, events, and catering with precision and creativity.
Supplier Relations: Manage vendor partnerships and ensure high-quality procurement.

About You

Proven experience leading food and beverage operations, ideally within upscale or lifestyle hotels.
Strong financial acumen with experience managing budgets and driving revenue.
A natural leader with the ability to motivate, train, and inspire teams.
Passionate about food, drink, and delivering exceptional guest experiences.
Organised, adaptable, and able to balance strategy with hands-on operational leadership.
Knowledge of current food, beverage, and hospitality trends.

Salary: Competitive, plus benefits

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:

Guest experience including dinner and drinks

6 complimentary nights a year at any Lore Group hotel

Lore Group Employee & Immediate Family Rates

Lore Group Friend and Family Rates

50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

50% discount in Lore Group restaurants and bars

Contribution towards Health Cash Plan

Life Assurance

2 days paid volunteering leave per year

Length of service incentives (additional holiday)

Bespoke training programmes

Free meals on duty

Incentives such as Ride-to-Work and season ticket loan

Quarterly employee award ceremony and company staff parties

Employee assistance programme

Location: London