Front Desk Agent
A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
Sea Containers London isn’t just a hotel – it’s a destination where iconic design, riverside views, and vibrant hospitality meet. We’re looking for a Front Desk Agent who thrives on making people feel at home, delivering exceptional service with warmth, confidence, and flair.
What You’ll Do
Welcome guests with genuine hospitality, ensuring every arrival feels special.
Handle check-ins, check-outs, and reservations efficiently and accurately.
Provide personalised recommendations on dining, attractions, and local experiences.
Respond to guest queries and resolve issues with professionalism and empathy.
Collaborate with other departments to ensure a seamless guest experience.
Salary: £27,753 p/a + service charge, plus benefits
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Guest experience including dinner and drinks
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
Discounts in our spa and cinema
Contribution towards Health - Cash Plan
2 days paid volunteering leave per year
Life Assurance
Length of service incentives (additional holiday)
Bespoke training programmes
Free meals on duty
Incentives such as Ride-to-Work and season ticket loan
Quarterly employee award ceremony and company staff parties
Employee assistance programme
Location: London
