General Manager/Assistant General Manager
Super 8 is a small, independent group of unique restaurants. We believe that beautiful produce and authentic cooking can thrive in fun, atmospheric restaurants that are as rewarding to work in as they are to dine in. We’re known for our innovative farming partnerships and progressive team development programmes. Over the years, Smoking Goat, Kiln, Brat, Brat Climpson’s Arch, and Mountain have earned accolades including Michelin stars, recognition in the World's 50 Best, National Restaurant Awards, and the World Restaurant Awards.
A rare opportunity has arisen to join Super 8 at a senior level, shaping our next decade of success. We’re looking for a General Manager /Assistant General Manager ready to bring their creativity, commercial savvy, and leadership expertise to our expanding group. You’ll receive every support and development opportunity needed to thrive in this dynamic environment.
What you’ll be doing:
• Ensure our guests have an exceptional experience by overseeing interactions, addressing feedback, and creating a welcoming environment that encourages return visits.
• Continuously seek ways to enhance the guest journey, collaborating with key stakeholders to develop and implement improvements.
• Lead your team by example, demonstrating professionalism and fostering a strong team culture. You will facilitate regular team meetings, one-on-ones, and appraisals to promote teamwork and personal development.
• Oversee the succession and training plans for your team to ensure their growth and preparedness.
• Be a knowledgeable resource on our suppliers, products, and brand.
• Collaborate with the head chef to monitor and maintain the consistent quality of our dishes.
• Cultivate and maintain strong relationships with suppliers, ensuring regular team visits.
• Build and sustain high-performing teams.
• Drive sales and profitability, working with the head chef to manage P&L responsibilities and achieve sales and labor targets.
• Ensure compliance with all regulations and maintain food safety standards to uphold a 5-star EHO rating.
What you’ll bring:
• Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.
• 3+ years working as a General Manager within a high volume London/City restaurant.
• It would be desirable that you have good knowledge and understanding of the current London food scene.
• A proven track record in recruiting, retaining, and developing a large, engaged team.
• A calm, collected approach to running busy services, with a sharp eye for detail, unshakable standards, and a commitment to team culture.
• Confidence in leading a diverse senior team and working closely with stakeholders and directors.
• Strong financial acumen, including experience managing GP, margins, daily/weekly financials, and comprehensive health and safety responsibilities.
• Flexibility to work varied shifts across 5 out of 7 days.
• Full UK right to work documents.
What’s in it for you:
• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle-to-work scheme.
• Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
• £300 contribution towards the purchase of a work laptop for all salaried staff members.
If this role sounds like a great fit for you, we’d love to see your application! Please keep in mind that it may take us 1 to 2 weeks to get back to you due to the high volume of applications. Thanks for your patience!
