Incident Prevention Manager
We are currently recruiting an Incident Prevention Manager to support the implementation of our ‘A Safer Tesco’ strategy and to reduce preventable security incidents, whilst improving security procedures within our stores to support our vision of everyone, every day, home safely. You will have a detailed knowledge of the safety and security risks and work collaboratively between retail, central Security, Security Hub teams and Operation Support Partner’s to drive down preventable incidents and crime within your area.
You will be responsible for:
Being the trusted expert across your region around security procedures and key legislation to keep our business safe e.g. post incident reviews, usage of safety, security equipment, protecting my personal safety, GDPR, staff searches, key control and seasonal lockdown
Mentoring and supporting to deliver accurate reporting of security incidents and work closely with the Hub triage team, applying the insight found to drive down preventable security incidents
Owning the post incident review (PIR) process within your area ensuring it delivers accurate investigation based of facts, which includes detailed crime reference numbers, effective next steps to encourage the 'STAR' behaviours for our colleagues, use of dynamic risk assessment for our guards and a reduction in loss
Ensuring during completion of PIR you complete welfare checks on any colleagues and third party guards involved in the incident offering relevant support e.g. EAP and utilising trauma training
Raising non-completion of next steps to the relevant partner where vital
Proactive usage of centrally provided data, sharing foresight to diagnose and mitigate risk getting to the truth of issues supporting stores to deliver convergence and balanced plans
Mentoring your stores on timely response to police request for CCTV and be the point of contact for any sophisticated investigations working in collaboration with the hub
Role modelling and actively celebrating the personal safety behaviours and challenging the behaviour of others as required to reduce preventable security incidents
Working with Operations Support Partners (OSPs) to support stores have a successful seasonal lockdown
Consistently facilitating collaboration between central Security, Security Hub teams and Operations Support Partner's in your region to drive down preventable incidents and improve equipment compliance
Take ownership of your development by keeping up to date with the security trends via independent study
Contributing to my team by taking the initiative to support team activities
You will need:
Experience of mentoring and engaging colleagues
Experience of improving capability of colleagues
Experience of shrinkage and security in a retail environment
Partnering & influencing skills
Experience of successfully engaging multiple partners
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What's in it for you:
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 10% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
