Insight Manager - 9 Month Fixed Term Contract
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The Insight team’s mission is to be the voice of the customer—enabling Tesco to make confident, data-driven decisions that align with customer expectations and needs. In this role, you’ll play a key part in deepening our understanding of customers, leveraging our new customer segmentation to generate powerful insights. You will help identify opportunities for growth and contribute to shaping the direction of the UK and Customer plans. By delivering clear, actionable insights and recommendations, you’ll directly influence the evolution of our customer-facing propositions, helping Tesco meet its strategic goals and deliver exceptional customer experiences.
You will be responsible for:
Use data and insight to craft compelling narratives, sharing these across the business to deliver clear, practical recommendations that drive action.
Manage incoming research and analytics requests, shaping focused and effective briefs that align with business needs.
Integrate and connect multiple data sources—including research, behavioural data, customer panels, economic indicators, and market context—to generate actionable insight about our customers, competitors, and market landscape.
Support senior colleagues in developing and evolving customer propositions, from insight-led concept development through to post-launch evaluation.
Ensure insight projects are delivered on time, on budget, and to a high standard, presenting findings in a clear, engaging format that highlights the key messages and drives impact.
You will need:
A passion for understanding customers, with a naturally inquisitive mindset and curiosity about what drives behaviour.
Strong analytical skills, with the ability to interpret and synthesise data from multiple sources into clear, actionable insights.
Experience in an insight function, or as a key recipient of insight (e.g. Planner, Strategist, Brand Manager – agency or client-side).
Proficiency in storytelling and data visualisation, with the ability to translate complex data into simple, impactful presentations.
Ability to manage multiple projects simultaneously, often involving several stakeholders and stages, while delivering on time and to a high standard.
Good working knowledge of insight methodologies and tools, alongside solid Microsoft Excel and PowerPoint skills.
What's in it for you:
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
