Merchandiser

We are now looking for a Merchandiser to support our Fashion department. This is a fixed term contract until March 2026.

About the Role

As a Merchandiser on the fashion team, you’ll play a pivotal role in shaping commercial success by leading the planning and forecasting of sales, stock, and margins across all channels. Working closely with Buying, Retail, and Finance teams, you will ensure alignment with the business strategy while maximising opportunities for growth.

Key responsibilities include:

Leading seasonal and in-season planning for sales, stock, margin, and open-to-buy (OTB), ensuring targets are aligned with business strategy.
Driving in-season trading decisions through detailed forecasting, analysis, and proactive planning of actions to optimise sales and reduce aged stock.
Overseeing intake management and troubleshooting late deliveries or shipment issues, while maintaining accurate forecasts and schedules.
Building strong cross-functional relationships to influence stakeholders and align category performance with company goals.
Managing, coaching, and developing a high-performing team, while also deputising for the Senior Merchandiser as needed.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You are a confident and commercially minded merchandiser with a sharp analytical edge and a passion for luxury fashion. With proven experience in multi-brand or luxury retail environments, you bring strong planning and forecasting skills, excellent stakeholder management, and a collaborative leadership style. You thrive in a fast-paced setting, balancing long-term strategy with responsive trading decisions, and you know how to bring the best out of your team through coaching and support. Your attention to detail, adaptability, and customer-first mindset ensure that you consistently drive results and deliver excellence.

Key requirements:

Proven experience in merchandising, ideally within multi-brand or luxury retail.
Advanced Excel skills and a strong grasp of planning systems; SAP experience is a plus.
Demonstrated leadership ability with a track record of developing high-performing teams.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.