Office Assistant - 20 Hours - Monday to Friday (Trafford)

What is the role?

As a Cash Office/Admin Support, your role will be dual purpose.

Cash Office
• You will deliver the processing of revenue from the sales floor in preparation for banking. Working with various departments and divisions, you will build effective relationships with the retail teams to drive accuracy and compliance.
• Maintain compliance with all cash processing procedures by securing, accounting and distributing revenue from the sales floor to banking level
• Ensure safe and secure handling of all payment tenders and credit card information, following clear processes meet service level requirements of revenue collection by third party carriers
• Manage non POS related processes, including gift card management
• Ensure maintenance of all cash office machinery; change machines, coin/note counters, coin sorters and drop safes
• Be responsible for the auditing and management of bullion.
• Ensure that any defects in machinery are escalated to the relevant person
• Maintain the Cash Office to ensure it is fully compliant at all times with trading standards legislation, health & safety legislation and security standards.

Admin Support
• Ensure smooth running of the Management suite and meeting rooms in collaboration with the Manchester PA and Store team •Check meeting rooms and management suite are ready for the day
• Ensure office is ready for use, including any relevant kitchen areas (Trafford)
• Check stationary supplies, paper in the printer etc
• Manage bookable desks and encourage those visiting stores to book in advance
• You may also support key visits in coordination with the Manchester PA.
• Produce visual presentations as requested •Printing as requested
• Preparing weekly financial reports for trade meetings and business reviews
• Works with IS support to resolve any IT issues efficiently when required
• Opens, sorts and actions all incoming mail
• Organises catering as required from lunch for a director to a group lunch or event.
• Support control of expenditure on local expense codes
• Codes invoices upon receipt to the correct expense lines identifies any health & safety risks in the office and contacts the relevant department to resolve.

How you’ll do it…you will be:
• Confidential and Well organised. You are able to prioritise your workload dealing with multiple requests at any given time. You are methodical in your approach and have excellent attention to detail and treat all information as highly confidential.
• A great communicator. Friendly and confident in your manner you excel in the relationships you build with team members. You will work closely with various divisions and departments
• Experienced in Microsoft Office applications
• Adaptable. The ability to work independently as well as collaborate across the wider team, you understand the need to shift working priorities due to competing deadlines and changing priorities An example of our values, a trusted and respected colleague

This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business

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