Pricing Manager- Services
About us
At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.
The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.
If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.
About the role
We are looking for an inspirational pricing leader, supporting the SMR category (Servicing, MOT and Repairs) alongside responsibility of Utilisation Pricing for appointment related services, contributing to the overall pricing strategy and execution across the Halfords Group. You will work within a team of 5 and play a key role in driving profitable growth across our Garages and Mobile Expert businesses.
You will run and maintain pricing systems, deliver data and insights to key stakeholders, and champion commercial thinking. It is a chance to make a real impact in a brand trusted by millions.
Key responsibilities
Be part of a high-performing pricing team that supports the entire Halfords Group with market-leading tools, data, and insight.
Translate our pricing strategy into action across Garages and Mobile
Use Excel and SQL to model pricing scenarios and assess the impact on sales, profit, and market share.
Work with our competitor pricing intelligence provider, managing web scraping and third-party partners to keep us ahead of the market.
Support in building strong business cases for pricing decisions and embed commercial thinking across trading teams.
Maintain and Develop pricing dashboards and reports using Power BI, Excel, and SQL to deliver actionable insight.
Chair pricing forums with key stakeholders, driving decisions and tracking actions through to delivery.
Build and nurture strong cross-functional relationships, collaborating closely with trading, buying, finance, and data teams to ensure alignment and unified objectives.
About you
Established experience in simplifying complex data into clear insights and effectively influence stakeholders at all levels to drive meaningful action and change
Experience proactively identifying opportunities to enhance pricing performance and challenge conventional approaches
Embrace feedback and foster a culture of continuous learning, encouraging your team to grow and improve every day
Develop and implement impactful pricing strategies that enhance commercial performance across multiple business units
Advanced Excel and SQL skills to build robust models and analyse how pricing changes affect revenue, profit, and market share
Present compelling business cases for pricing initiatives, effectively influencing category teams to adopt data-driven approaches
Leverage Power BI expertise, ideally with DAX knowledge, to transform complex pricing data into clear, actionable insights
Reward & benefits
A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home.
You will have access to a wealth of employee discounts across the Halfords suite of products and services.
Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch, Worcestershire.
