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Online Trade Executive FTC
We are looking for an Online Trade Executive FTC to join our Online Trade team here at Harrods. This role is responsible for supporting on a data-driven merchandising and trading strategy, optimizing the online customer journey, and collaborating with Buying, Marketing, and Digital teams This is a fixed term...
Customer Service Manager
Our In‑Store Customer Service team are now looking for a Customer Service Manager to lead one of the busiest and most customer‑focused areas of the store. This role is perfect for a people‑centred leader who thrives in a fast‑paced environment and is passionate about creating a consistent, high‑quality service experience...
Beauty Consultant
H beauty is no normal beauty hall, with interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focussed on the experience our customers have when they walk through our doors. As a Beauty Consultant, you’ll...
Private Shopper
Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopper is to deliver exceptional service to our most loyal clients. As one of the key roles in our client facing Private Shopping team, you are critical to achieving...
Contact Centre Service Adviser
We are now looking for a Customer Service Advisor to join us here at Harrods as part of our Contact Centre team. About the Role As a Customer Service Advisor in the Contact Centre you will support our customers with store and online enquiries, maximising sales opportunities and...
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