We are looking for an exceptional Reservations Advisor to join us in the Beauty Department. Based in our contact centre in our Harrods Headquarters in Hammersmith, this office based role is responsible taking bookings for all the Hair and Beauty treatments for the department in our Knightsbridge store Whether...
Our Customer Service Experience team is looking for a Customer Operations Executive to support the delivery of an exceptional, luxury service across all customer touchpoints. This role is ideal for someone who thrives in a fast‑paced, solutions‑focused environment and is excited to enhance both operational performance and the customer experience...
We are looking for a Senior VIP Insights Manager for a 12–14-month maternity cover. The Senior VIP Insights Manager will lead the strategic direction for customer insights and analytics across Harrods Private Client Services, including Private and Personal Shopping. They will have a strong analytical mindset combined with business acumen...
We’re looking for a talented SAP CX Operations Analyst to become a key part of our growing SAP CX team at Harrods. In this role, you’ll be at the heart of our customerfocused technology landscape — providing first and second line support, triaging and resolving issues, and diving into troubleshooting...
We are looking for a Workday Analyst to join our growing Workday Team here at Harrods. You will be responsible for day to day operational support for Workday from a functional perspective, responding to tickets raised from across the HR team for all modules including HCM, absence, Help, recruitment, performance,...
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