Retail Support Officer
Retail Support Officer
Hours: Part-time – 30 hours per week
Location: Hybrid working (three days in Oxford, one day home working)
Salary: £20,069.60 per annum (Full-time equivalent: 25,087 per annum)
Closing date: 19th September at 12 noon
Interview date: tbc
Are you the kind of person who thrives on keeping things running smoothly, loves connecting with people, and finds joy in purposeful work? If so, we’d love to meet you.
As our Retail Support Officer, you’ll be the friendly face behind the scenes—keeping our retail team informed, organised, and energised. From coordinating diaries and meetings to crafting engaging newsletters and updates, you’ll be the glue that holds our retail operations together.
You’ll be the go-to for retail queries, a trusted support for senior leaders, and a key link between departments. If you enjoy variety, collaboration, and making a real difference every day, this role is for you.
What you’ll bring:
Confident IT and admin skills (Microsoft Office is your playground)
Clear, warm, and professional communication—written, verbal, and everything in between
A knack for juggling priorities and meeting deadlines without breaking a sweat
Comfort working with colleagues at all levels, from shop teams to senior leaders
A collaborative spirit and an understanding of how different teams work together
Ready to bring your skills to a role that matters?
Apply now and help us keep our retail heartbeat strong.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
The Company
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
