Sales Associate (FTC) - Hampers

Harrods is looking for full time Sales Associates to join their luxurious and one-of-a-kind Hampers department within the welcoming and close-knit Foodhalls team on a fixed term contract.

About the Role

Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. Our Hampers department is like no other; our Sales Associates work closely with customers to ideate and create bespoke hampers and support with gifting needs. From the festive delights of our Christmas Hampers to our year-round offerings, our Sales Associates are integral to creating the moments of magic that come with opening a Harrods Hamper.

In return, you’ll enjoy a package that includes an annual salary on £29,900 and access to a monthly bonus, a company pension, annual leave, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

About You

You’ll be responsible for providing world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand. You’ll be a meticulous individual with good organisation skills and attention to detail, as well as having passion for all things food and gifting.

You will also:

Have strong written and verbal communication skills
Have great organisational skills to keep the shop floor running smoothly.
Have the ability to remain calm, and measured even when under pressure
Be fluent in the use of MS-Office (Outlook, Excel and Word) and confident using technology (i.e. ordering systems).
Be resilient, and adaptable to your audience and environment believing that anything is possible – focusing on delivering excellent customer service.
Be a problem solver, asking questions and listening effectively.
Be able to achieve and exceed sales targets

About Us

Harrods is one of the world’s leading luxury department stores and a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.