Sales Associate - Signature & Arcade

We’re currently looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Signature and Arcade departments. Whether you’re looking for your first break into retail, or have experience which you want to build upon, we have a space for you.

About the Role

Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. This is where retail really comes to life and turns shopping into theatre for everyone. From the famous Harrods bear, branded souvenirs and the coolest gadgets, our Signature and Gifting departments are like no other. Our sales associates are encouraged to bring their personality to our customers in these colourful and playful spaces.

In return, you’ll enjoy a package that includes an annual salary of £25, 500 and access to a monthly bonus, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

About You

You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.

You’ll also –

Have great organisational skills to keep the shop floor running smoothly
Have the ability to remain calm, and measured even when under pressure
You’ll be resilient, and adaptable to your audience and environment believing that anything is possible
Be a problem solver, asking questions and listening effectively
Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike
Enjoy the thrill of achieving sales targets

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our promise to you

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods