Senior Internal Communications Partner
About the Role
At Barchester Healthcare, we believe great communication creates great workplaces. Clear, engaging and purposeful communication helps our people feel informed, connected and inspired and we're looking for a creative, strategic communicator to help us take that even further.
We're seeking a Senior Internal Communications Partner to shape and deliver impactful communications that support business priorities, drive engagement and strengthen the employee experience across our organisation.
This is a fantastic opportunity for an experienced communications professional who thrives in a fast-paced environment, loves building strong relationships, and knows how to turn complex messages into compelling stories that resonate with people.
Working closely with senior stakeholders across the business, you'll lead strategic internal communications initiatives, support transformation and change programmes, and help evolve our Internal Communications function to ensure our channels, campaigns and communications activities deliver measurable value.
What You'll Be Doing
Strategic Partnering & Stakeholder Engagement
Build trusted relationships with stakeholders across the business, developing a strong understanding of their priorities, challenges and communication needs
Act as a strategic internal communications advisor, providing expert guidance on communication planning, messaging and delivery
Support business transformation, operational improvement and change initiatives through effective engagement and communication strategies
Internal Communications & Campaign Delivery
Lead the development and delivery of engaging internal communications campaigns, content and projects
Create high-quality written communications that are clear, compelling, accurate and aligned to Barchester Healthcare's tone of voice
Continuous Improvement & Insight
Support proactive communications planning through content calendars and channel strategies
Measure and evaluate communication effectiveness using analytics, feedback and employee insight
Produce reports and recommendations that demonstrate impact and identify opportunities for improvement
Drive enhancements to internal communications processes, channels and team ways of working
Lead and contribute to communications improvement and change project
About You
You're a creative and confident communications professional who combines strategic thinking with excellent execution. You're comfortable working with senior stakeholders, managing multiple projects, and delivering communications that engage, inform and inspire.
Essential Skills & Experience
Proven experience delivering strategic internal communications within a large or complex organisation
Strong stakeholder management and influencing skills
Exceptional written and verbal communication abilities
Excellent copywriting and content creation skills
Strong organisational and planning capabilities with the ability to manage multiple priorities effectively
A proactive, adaptable and solutions-focused mindset
Excellent relationship-building skills with the ability to establish credibility quickly
Experience measuring communication effectiveness and using insight to improve outcomes
Ability to manage multiple stakeholder relationships simultaneously
Experience supporting organisational change and transformation programmes
