Service Facilities Coordinator
We are currently recruiting a Service Facilities Coordinator to join and be an integral part of the Business Support team, responsible for leading all aspects of the cleaning operations across large, convenience, and distribution stores. Your goal will be to ensure a clean and tidy environment for both customers and colleagues. You will inspire change, continuously develop yourself, and maintain a reputation for delivering excellent results. Your dedication to providing outstanding service will be evident in your daily interactions and initiatives.
You will be responsible for:
Track and evaluate the performance of cleaning suppliers, using feedback to drive continuous improvements
Support with supervising the budget and finances for selected cleaning services, ensuring efficient operations
Work closely with suppliers to improve the cleaning operations and implement innovative solutions
Gather and act on feedback from stores and customers to improve cleaning standards.
Lead communication related to cleaning operations and ensure stores have access to up to date and relevant information to support
Engage in innovative cleaning projects, including the implementation of co-botics, new cleaning equipment, and onboarding of new suppliers
Collaborate with various teams to ensure the effective delivery of cleaning plans and support the team in maintaining the cleaning operation
Support the operationalisation of key change programs and propositions
Ensure training materials are up to date, engaging and support colleagues to deliver a clean and tidy store
Lead projects and trials, assessing and managing any operational impacts on stores
Follow the business code of conduct, always acting with integrity and due diligence
You will need:
Previous experience in retail and an understanding of the importance of maintaining a clean and tidy environment
Understanding of service facilities, particularly in cleaning operations
Able to plan and arrange tasks and resources effectively
Supervise progress and plan ahead to complete tasks on time
Budget Management skills - able to keep track and stay within limits
Basic Computer Skills: Use programs like Excel for supervising data and budgets, and PowerPoint for presentations
Customer Focus: Understand customer needs and use that knowledge to improve their experience
#LI-HS1
#LI-Hybrid
What's in it for you:
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 10% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
