Store Manager
As Store Manager you will have full accountability for the day-to-day performance of all aspects of store operations. You will be expected to use your initiative to deliver the brand’s performance and
cultural expectations, manage your stock and your space in order to maximise its sales potential and profitability and ensure delivery of the brand’s visual expectations. You will need to deliver excellent
practices in order to maintain an efficient and effective back of house operation which supports store performance.
You will also be an ambassador for the brand’s culture both in your appearance and behaviour and will be expected to develop your team to the same high standards.
KEY RESPONSIBILITIES –
- Take ownership of your store and accountability for all of its operational functions.
- Deliver store Sales, Payroll and Stock Management KPI targets and manage all other
costs within agreed budgets
- Deliver Toast’s Customer Service expectation both personally and through the
development of your team
- Deliver Toast’s Brand Visual expectation using all information available
- Commercially manage your stock package to achieve the balance between high sales
performance and beautifully visual presentation
- Provide detailed feedback to key liaisons regarding stock performance
- Deliver an excellent back of house operation that supports the needs of the store and
facilitates optimal trading results in a secure fashion
- Recruit and develop a highly effective team capable of delivering the brand’s
expectations providing all necessary training and guidance
- Create opportunities for succession through coaching and development.
- Actively seek self-development and training of own skills set to continually improve
performance
- Ensure a safe and healthy working environment for all of the team with a focus on risk
assessment and ensuring a high level of housekeeping
- Liaise and seek feedback from all key Head Office functions in order to facilitate
excellent store performance
- You will be a Brand Ambassador, representing Toast both visually and behaviourally
at all times and ensuring the same behaviour in your team.
