Hotel Chocolat increased its revenue by 37% to £226 million in the year to 26 June after trade was boosted by growth in customer numbers and investment in new categories.

UK sales climbed by 35% year-on-year and by 68% on pre-pandemic levels. Store sales grew by 23% on three years ago.

While underlying pre-tax profit increased by 126% to £21.7 million, the company posted a statutory loss of £9.4 million for the period compared to a profit of £3.7 million a year earlier. Hotel Chocolat said this was a result of a number of factors including costs relating to its exit from direct-to-consumer operations in the US and the impairment of loans to its Japanese joint venture. 

During the year, Hotel Chocolat grew its active customer database by 15% to two million as order frequency increased by 14%.