Ryanair has released its latest customer and load factor figures, which show that traffic has grown 28% to 6.67 million customers.
Kenny Jacobs, chief marketing officer at Ryanair put the increase down to “lower fares, our stronger forward booking strategy and the continuing success of our "Always Getting Better" customer programme, which continues to deliver better than expected load factors on our significantly expanded winter schedule”.
He added: “With our new routes, increased frequencies and Business Plus service, customers can now look forward to further service enhancements, as we roll out the 2nd year of our AGB programme in 2015, which includes a new website and app, new cabin interiors, new crew uniforms and inflight menus, reduced airport fees, and great new digital features such as 'hold the fare', destination content and fare comparison services."
In other news, the company has had to ban alcohol of any kind on a “notoriously rowdy” flight route from Glasgow to Ibiza following numerous incidents in recent times, including a group of 14 passengers who caused the flight to be diverted via Paris, where they were forcibly removed from the plane but, according to the Daily Mail, were so inebriated they “thought they had landed in Ibiza”.
