A survey which has been carried out by parcel and carrier manager Global Freight Solutions has revealed that a weekend surge in customers buying presents online is likely to see more parcels being delivered on Mondays between now and Christmas than any other day of the week.
The research also discovered that during November and December time 21% more items are delivered on a weekly basis than at any other point in the year.
Director Simon Veale said the study revealed “a peak within a peak” and underlined the seasonal challenge which some retailers might face to “manage delivery capacity and customer expectations”.
He said: “It had previously been thought that the largest parcel volumes leading up to Christmas might be recorded later in the week because of the effect of so-called ‘Cyber Monday’, the day when it was believed consumers were most inclined to shop online.
“What we have discovered, though, shows that Monday is actually the busiest day of the week by far for processing internet orders placed over the weekend. That finding has tremendous implications for retailers trying to deliver an enormous amount of goods in a very short space of time.”
