It was reported by the Retail Bulletin that revenue at Zalando has climbed by 15.2% to €1.4 billion in its first quarter, whilst its gross merchandise volume rose by 23.1% to €1.8 billion.
Zalando’s number of active customers grew by 14.1% to 27.2 million and total site visits increased by 29.5% to 924 million. According to the online retailer, customers ordered more frequently during the period, and they recorded an all time high for customer satisfaction.
Rubin Ritter, co-chief executive of Zalando, said, “Our clear customer focus has paid off in the first quarter, as we made further headway to build the starting point for fashion in Europe.”
David Schröder, the retailer’s chief financial officer, said, “We are happy with our financial results in the first quarter, which show a strong focus on growth and are in line with our annual guidance. We will continue to invest in areas of our business that have high added value for our customers.”
